Shipping policy

At Pawsitory, we believe in transparent pricing. That’s why shipping is completely free—no hidden fees or surprises ; we offer FREE shipping within the USA and worldwide.

  • All taxes and customs fees are included in the product price.
  • You pay only the amount displayed at checkout—nothing more.

Order Processing & Delivery Times

  • Processing Time: 1-2 business days
  • Delivery Time: Delivered within 4-14 business days (USA & worldwide)
  • Currency: All prices are in USD

Please note: Slight delays may occur during Black Friday, Christmas, and holiday periods due to high order volumes.

Once your order has been shipped, it cannot be modified or canceled. 

Returns & Exchanges

We offer a 30-day return policy. To learn more about return conditions and procedures, please review our Return Policy.

Return Shipping

  • Customers are responsible for return shipping costs.
  • Shipping fees are non-refundable. If you receive a refund, the return shipping cost will be deducted from your total refund amount.

If you have any questions regarding shipping, feel free to contact us at contact@pawsitory.com.